What is happening at the Social Security websites? In many cases, nothing.
A blogging friend posted something yesterday that caused my jaw to literally hit the floor. I will not share her post, for it is personal, but I will share the situation, for it is one that potentially affects all of us. Her husband recently signed up for Social Security on the Social Security Administration’s (SSA) website. They checked the website each day, only to see the message “Your application is in process”. After three weeks, unable to contact the SSA through the website, they paid a visit to the nearest Social Security office. 
A young lady took them into her office almost immediately, asked one or two questions and told them it would be processed ‘now’. My friend asked her why it wasn’t already processed, as it had been ‘in process’ for three weeks. Now comes the jaw-dropping part, so I advise you to sit down before reading further…
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Musings on Life & Experience 